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Hotel benchmarking | Operations Management homework help


 Suppose you are part of an asset management team charged with making capital expenditure recommendations designed to improve the performance of the fictional WaterSide Hotel in Sydney, Australia, which is struggling to improve its performance. The hotel is considering seven different projects to increase profitability and customer satisfaction. After reviewing the information on each project and considering the benchmarking data, you will recommend the projects that you think will add the most value to the hotel.  


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