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Ifsm311 – memo to cio on success criteria for crm implementation

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Let’s not waste time so please only hand shake if you have high ratings and can complete by Sunday Jul 13 2014 @1600 Eastern Standard Time.

 

Check attachments for assignment, rubric, and Case Study.

 

Case Study on CRM Implementation for Disney:

Case Study: Walt Disney World Resorts and CRM Strategy

 

Thank You

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