LEADERSHIP CHALLENGES, RISK, AND IMPACT
Crisis Leadership Phases and Challenges
From the leadership view, being alert on the signs of crisis is important. Leaders must be able to detect organizational crisis, and being able to react timely and appropriately.
James (2005, 2011) defines two primary types of organizational crisis. James defines organizational crisis as “any emotionally charged situation that, once it becomes public, invites negative stakeholder reaction and thereby has the potential to threaten the financial well-being, reputation, or survival of the firm or some portion thereof.”
These two types of crisis include a sudden crisis and smoldering crises. Sudden crises are circumstances that occur without warning and beyond an institution’s control. Smoldering crises differ from sudden crises in that they begin as minor internal issues that leaders can control and detect due to manager’s negligence, develop to crisis status. James categorizes five phases of crisis that require specific crisis leadership competencies:
Preparation and prevention
Containment and damage control
Each phase contains an obstacle that a leader must overcome to improve the structure and operations of an organization.
Answer the following:
Discuss the two types of organization crisis that leaders face? What are some examples based on your experience?
Describe the crisis phases and the challenges for a leader to be successful.
Describe some of the top leadership characteristics needed to cope with a crisis. Give at least one example of good crisis leader and one example of a poor crisis leader.
Length: This Case Assignment should be at least 3–5 pages, not counting the title page and references.
References: At least two references should be included from academic sources (e.g., peer-reviewed journal articles). Required readings are included. Quoted material should not exceed 10% of the total paper (since the focus of these assignments is critical thinking). Use your own words and build on the ideas of others. When material is copied verbatim from external sources, it MUST be enclosed in quotes. The references should be cited within the text and also listed at the end of the assignment in the References section (preferably in APA format).
Organization: Subheadings should be used to organize your paper according to question.
Grammar and Spelling: While no points are deducted for minor errors, assignments are expected to adhere to standards guidelines of grammar, spelling, punctuation, and sentence syntax. Points may be deducted if grammar and spelling impact clarity.
The following items will be assessed in particular:
Relevance—all content is connected to the question.
Precision—specific question is addressed. Statements, facts, and statistics are specific and accurate.
Depth of discussion—points that lead to deeper issues are presented and integrated.
Breadth—multiple perspectives and references, multiple issues and factors considered.
Evidence—points are well supported with facts, statistics, and references.
Logic—presented discussion makes sense; conclusions are logically supported by premises, statements, or factual information.
Clarity—writing is concise, understandable, and contains sufficient detail or examples.
Objectivity—use of first person and subjective bias is avoided.